Terms and Conditions

These Terms and Conditions explain the basis on which RS Education Limited ("RSE", "we", "our", or "us") provides education consultation, university application support, student finance guidance, visa-related guidance, and enrolment support services to applicants.

By using RSE’s services, submitting an enquiry, attending a consultation, providing documents, or asking us to support an application, applicants agree to these Terms and Conditions.

These Terms and Conditions should be read alongside our Privacy Policy, which explains how we collect, use, store, share, retain and protect personal data.

RS Education Limited is a company registered in England and Wales under company number 12625666.

Registered office: Suite 10, Ensign House, Admirals Way, London, England, E14 9XQ.

Email: info@rseducation.co.uk

RSE provides education consultation and application support services. Depending on the applicant’s circumstances, this may include:

• Explaining available course options and partner institution requirements.
• Supporting applicants with university or institution application forms.
• Reviewing application documents for completeness.
• Helping applicants understand conditional offer requirements.
• Supporting communication between applicants and partner institutions where appropriate.
• Providing general guidance on student finance processes, where available.
• Providing general visa-related guidance for international applicants.

RSE does not act as a university, awarding body, immigration adviser, financial adviser, lender, government body, visa authority, or decision-making authority.

RSE is committed to providing guidance and application support with reasonable care and skill. However, all final decisions are made by the relevant university, institution, finance provider, scholarship provider, visa authority, regulatory body, or other third-party decision-maker.

RSE cannot guarantee admission, offer letters, enrolment, student finance approval, scholarship approval, CAS issuance, visa approval, or any other third-party outcome.

RSE will:

• Contact applicants after receiving an expression of interest.
• Provide accurate and up-to-date information regarding entry requirements.
• Assist in obtaining conditional offer letters and help applicants meet the requirements.
• Schedule and guide applicants for entry tests, where applicable.
• Inform applicants of test results and assist in rescheduling if necessary.
• Notify applicants when they receive an unconditional offer and facilitate acceptance procedures.
• Offer guidance on student finance applications, where available.

Limitations of responsibility:

• RSE does not influence admission decisions or partner university policies.
• RSE does not guarantee finance applications or scholarship approvals.
• RSE is not responsible for delays or denials by universities or visa authorities.

Applicants are responsible for:

• Providing accurate, complete, truthful and up-to-date information.
• Supplying genuine documents and not submitting false, misleading, altered or fraudulent documents.
• Checking all information before submission.
• Responding to RSE, partner institutions, finance providers and relevant authorities within requested timeframes.
• Attending interviews, entry tests, appointments or meetings where required.
• Meeting all deadlines set by universities, institutions, finance providers, visa authorities or regulatory bodies.
• Reading all offer letters, conditions, emails, application forms and official documents carefully.
• Informing RSE promptly of any changes to their circumstances, including changes to contact details, immigration status, academic results, employment status, financial circumstances or study intentions.

If an applicant provides false, incomplete, misleading, late or fraudulent information, RSE may stop providing support, withdraw from the application process, inform the relevant institution or authority where appropriate, and take any other action reasonably necessary to protect RSE, its partners and other applicants.

Applicants are responsible for meeting all relevant application, document, finance, visa, enrolment and payment deadlines.

RSE will make reasonable efforts to support applicants within relevant timeframes, but RSE is not responsible for missed deadlines where the applicant delays in providing information, documents, signatures, responses, payments, attendance or other required action.

RSE is not responsible for delays caused by universities, institutions, finance providers, visa authorities, regulatory bodies, external systems, postal services, technical platforms, or other third parties.

Entry requirements, admission tests, interview requirements, offer conditions, enrolment requirements, tuition fees, course availability, campus locations and intake dates are set by the relevant university or institution.

RSE may provide guidance on these requirements and assist applicants in understanding the application process. However, RSE does not set, control, amend or waive entry requirements, admission tests, offer conditions or enrolment requirements.

Applicants are responsible for reading all information provided by universities or institutions, including offer letters, conditions, deadlines, payment instructions, enrolment instructions and any additional requirements.

Conditional offers are subject to the applicant meeting the conditions set by the relevant university or institution. Unconditional offers, enrolment confirmation and final acceptance remain subject to the relevant university or institution’s policies and procedures.

RSE is not responsible for an applicant failing to meet entry requirements, failing an admission test, missing an interview, missing an enrolment deadline, not satisfying offer conditions, or failing to follow instructions issued by a university or institution.

RSE may provide general guidance on student finance, funding, scholarships and visa-related processes where relevant to the applicant’s circumstances.

RSE does not act as a financial adviser, lender, scholarship provider, immigration adviser, visa authority, government body or legal adviser. Any guidance provided by RSE is for general application support only and should not be treated as legal, financial or immigration advice.

All student finance, funding, scholarship, CAS and visa decisions are made by the relevant finance provider, scholarship provider, university, institution, government body or visa authority.

Applicants are responsible for checking official requirements, submitting accurate information, providing required documents, meeting deadlines and seeking independent professional advice where necessary.

RSE cannot guarantee student finance approval, scholarship approval, CAS issuance, visa approval, funding eligibility, visa eligibility or any related outcome.

RSE is committed to protecting personal data in accordance with UK GDPR and the Data Protection Act 2018.

The way we collect, use, store, share, retain and protect personal data is explained in our Privacy Policy. Applicants should read the Privacy Policy before using our services or submitting personal data.

Personal data may be shared with partner universities, institutions, finance providers, visa or regulatory authorities, service providers and other relevant organisations where necessary for the application or support process.

Where personal data is transferred outside the UK, this will be handled in accordance with the safeguards explained in our Privacy Policy.

Applicants must not provide personal data belonging to another person unless they have permission or another lawful basis to do so.

Some applicants may be under 18. Where an applicant is under 18, RSE may require the involvement, consent or confirmation of a parent, guardian or person with parental responsibility before providing certain services, submitting documents or communicating with third parties.

RSE may decline to continue support where appropriate consent, involvement or safeguarding information is not provided.

RSE may communicate with applicants through email, telephone, SMS, WhatsApp, website forms, social media platforms, video calls, in-person meetings or other appropriate communication channels.

Applicants are responsible for ensuring their contact details are accurate and regularly checked. RSE is not responsible for missed updates, deadlines or opportunities caused by incorrect contact details, inactive accounts, unread messages, blocked communication channels or delayed responses from the applicant.

Course availability, entry requirements, tuition fees, intake dates, campus locations, assessment requirements, scholarships, finance rules, visa rules and institution policies may change at any time.

RSE will make reasonable efforts to provide accurate and up-to-date information, but applicants understand that final and current requirements are set by the relevant university, institution, finance provider, visa authority or regulatory body.

RSE will provide its services with reasonable care and skill.

RSE is not responsible for decisions, delays, refusals, errors, policy changes, system failures or administrative actions by universities, institutions, finance providers, scholarship providers, visa authorities, government bodies, regulatory bodies or other third parties.

RSE is not liable for losses caused by an applicant providing inaccurate, incomplete, late, misleading or fraudulent information.

Nothing in these Terms and Conditions excludes or limits liability where it would be unlawful to do so, including liability for death or personal injury caused by negligence, fraud, fraudulent misrepresentation, or any rights that cannot be excluded under applicable law.

Applicants must not submit false, misleading, incomplete, altered, forged or fraudulent information or documents to RSE, partner universities, institutions, finance providers, visa authorities or any other third party involved in the application process.

If RSE becomes aware of, or reasonably suspects, false, misleading, incomplete, altered, forged or fraudulent information, RSE may:

• Stop providing support to the applicant.
• Refuse to submit or continue an application.
• Withdraw from assisting with the application process.
• Inform the relevant university, institution, finance provider, visa authority, regulatory body or other appropriate organisation where necessary.
• Keep records of the issue where required for legal, regulatory, safeguarding, fraud prevention or internal compliance purposes.

RSE is not responsible for any rejection, refusal, delay, cancellation, withdrawal, investigation, financial loss or other consequence caused by an applicant providing false, misleading, incomplete, late, altered, forged or fraudulent information.

If an applicant is unhappy with RSE’s service, they should contact us at info@rseducation.co.uk and provide details of the concern.

RSE will review complaints fairly and aim to respond within a reasonable timeframe. If the complaint relates to personal data, applicants should refer to the Privacy Policy for data protection rights and ICO complaint information.

RSE may update these Terms and Conditions from time to time to reflect changes in our services, legal requirements, regulatory guidance, partner requirements or business operations.

The latest version of these Terms and Conditions will be made available through our official communication channels, including our website where applicable.

Where changes are significant, RSE may take reasonable steps to notify applicants. Continued use of RSE’s services after updated Terms and Conditions are made available will be treated as acceptance of the updated Terms and Conditions.

These Terms and Conditions are governed by the laws of England and Wales. Any disputes will be subject to the courts of England and Wales, unless mandatory consumer protection laws provide otherwise.